Below are frequently asked questions from our clients. If you have others please share them with us!
Email, text, facebook. Whatever the method we will be sure to answer them.
Click the “Instant Quote” button at the top-right corner of the page. At the end of that process, you will have the option to sign up.
We are currently serving Summit, Wasatch, Salt Lake, Davis, and Utah counties.
Let us know! Please email us at info@ecolawnutah.com or call 844-693-2652. We really are grateful for our clients and we want you to be happy with your service. Please let us know if you have any problems and we’ll do everything we can to resolve it.
No. We return each year unless cancellation is requested.
Send an email to info@ecolawnutah.com and let us know that you would like to stop treatments. Please also tell us why you’ve decided to cancel – this will help us to improve our service.
We will email you at least a day in advance to let you know we are coming.
Park City – 5 treatments a year (once every 4-6 weeks)
Everywhere else – 6 treatments a year (once every 4-5 weeks)
Yes. When you sign up, tell us the specific days that we should not come. For example, “My dog sitter comes every Wednesday and spends the day outside with my dog. Please never come on Wednesdays.”
If you need to reschedule for any last-minute reason, please respond to our notification letter that we send before treatment. We will reschedule your service
We do not work on Sundays.
No. However, please leave your gate unlocked so we can open it. Also, be sure to keep your pets inside the house and make sure your sprinklers do not turn on in the middle of the day.
Yes, we can contact you on the same day as your treatment. It is difficult to give an exact time, but our technician can contact you ahead of arrival.
A light rain will help wash products into the soil, so don’t worry. If we anticipate rain, we add a sticker to our weed control products so it doesn’t wash off the surface of the weeds. If very heavy rain occurs within an hour of a treatment, we will come back to check on the application’s effectiveness and do a free touch up if needed.
Wait until the treatment is dry (usually about 45 minutes).
Wait at least 3 hours to water your lawn after a treatment.
Yes. Let us know at least a month in advance, and we can give your lawn an extra boost.
You can mow anytime before a treatment, and as soon as 4 hours after a treatment.
Weeds begin to curl and die within 2 weeks, depending on the type of weed. We offer free weed touchups if the weeds do not begin to die within this 2 week period, but please wait for 2 weeks to make sure they aren’t dying.Some weeds, like spurge and clover, die especially slowly. New weeds can emerge each week, so please keep us notified of those too.
If you are a new client and your lawn is full of weeds, we usually schedule the second treatment soon after the first treatment in order to get all of the weeds that didn’t die the first treatment.
No. We work to improve the soil, so this requires more time to see results. We only accept clients for a full lawn program.
We will email you an invoice within 24 hours after each treatment.
Contact us and we can set up a recurring payment directly to your debit/credit card.
It is also possible to mail a check to PO Box 1525 Midway, UT 84049.
The invoice is due as soon as you receive it. Once a bill is 30 days late, you will receive a late fee.
