Ecolawn FAQ
– A beautiful, healthy lawn starts here –
Services
How do I sign up?
Click the “Instant Quote” button at the top-right corner of the page. At the end of that process, you will have the option to sign up.
What areas do you service?
We are currently serving Summit, Wasatch, Salt Lake, Davis, and Utah counties.
What If I have a question or a problem?
Let us know! Please email us at info@ecolawnutah.com or call 844-693-2652. We really are grateful for our clients and we want you to be happy with your service. Please let us know if you have any problems and we’ll do everything we can to resolve it.
Do I need to sign up every year?
No. We return each year unless cancellation is requested.
How do I cancel my service?
Send an email to info@ecolawnutah.com and let us know that you would like to stop treatments. Please also tell us why you’ve decided to cancel – this will help us to improve our service.
What is your favorite Pokemon?
Charizard. But he’s not allowed on the lawn.
Scheduling
How do I know when you are coming to treat my lawn?
We will email you at least a day in advance to let you know we are coming.
How often will you come?
Park City – 5 treatments a year (once every 4-6 weeks)
Everywhere else – 6 treatments a year (once every 4-5 weeks)
Can you NOT come on certain days?
Yes. When you sign up, tell us the specific days that we should not come. For example, “My dog sitter comes every Wednesday and spends the day outside with my dog. Please never come on Wednesdays.”
If you need to reschedule for any last-minute reason, please respond to our notification letter that we send before treatment. We will reschedule your service
We do not work on Sundays.
Do I need to be at home for treatments?
No. However, please leave your gate unlocked so we can open it. Also, be sure to keep your pets inside the house and make sure your sprinklers do not turn on in the middle of the day.
Can you text before you come?
Yes, we can contact you on the same day as your treatment. It is difficult to give an exact time, but our technician can contact you ahead of arrival.
You treated my lawn and then it rained. Is that ok?
A light rain will help wash products into the soil, so don’t worry. If we anticipate rain, we add a sticker to our weed control products so it doesn’t wash off the surface of the weeds. If very heavy rain occurs within an hour of a treatment, we will come back to check on the application’s effectiveness and do a free touch up if needed.
How long do I need to keep my pets/children off the lawn?
Wait until the treatment is dry (usually about 45 minutes).
How long do I need to wait until I can water?
Wait at least 3 hours to water your lawn after a treatment.
I have an outdoor event in a few weeks. Can you do anything for my lawn?
Yes. Let us know at least a month in advance, and we can give your lawn an extra boost.
Can I mow before or after a treatment?
You can mow anytime before a treatment, and as soon as 4 hours after a treatment.
How long will it take for the weeds to die?
Weeds begin to curl and die within 2 weeks, depending on the type of weed. We offer free weed touchups if the weeds do not begin to die within this 2 week period, but please wait for 2 weeks to make sure they aren’t dying. Some weeds, like spurge and clover, die especially slowly. New weeds can emerge each week, so please keep us notified of those too. If you are a new client and your lawn is full of weeds, we usually schedule the second treatment soon after the first treatment in order to get all of the weeds that didn’t die the first treatment.
Can I try just one lawn treatment to start?
No. We work to improve the soil, so this requires more time to see results. We only accept clients for a full lawn program.
Billing
How will I be billed?
We will email you an invoice within 24 hours after each treatment.
How can I make payments?
Contact us and we can set up a recurring payment directly to your debit/credit card.
It is also possible to mail a check to PO Box 1525 Midway, UT 84049.
When is my payment due?
The invoice is due as soon as you receive it. Once a bill is 30 days late, you will receive a late fee.
Lawn Care
What can I do to make my lawn look great?
Your lawn will look best when we work together. You play a huge role in having a healthy lawn.
1.) Be educated: Read our emails, invoices, and instructions. The more you understand, the better. If you have questions, ask us!
2.) Make sure your lawn is mowed properly: mow at a height of 3-4 inches. Make sure the mower blades are sharp and do not tear out grass. During the summer, you can leave lawn clippings to help retain moisture.
3.) Water the lawn: In Utah, watering a lawn correctly is vital. For proper watering techniques, read the following answers below.
4.) Be vigilant: Keep your eyes open for brown spots, potential fungus, heat stress, or insect damage. If you notice anything weird developing, snap a picture and text it to 435-200-3261 or email it to info@ecolawnutah.com. The earlier you catch a problem, the better chance we have of stopping it before it does real damage.
My lawn is suffering from heat stress. What can I do?
1) Check your irrigation. Run a manual test during the day and watch every zone to make sure that every section of your lawn is getting covered with water. Sprinklers should be checked monthly during the season. Heads often get damaged, blocked by objects or plants, and clogged with mud.
2.) In addition to watering 3 times a week for 30-45 minutes, run your sprinklers for a few minutes in the evening to help cool down the lawn.
3) Use a Soil Conditioner treatment. We have a product called Revive which, when combined with proper watering, can help to bring back the color of your lawn.
4.) Paint it. We have a non-toxic turf paint that we can be applied to stressed areas. The paint improves the look and color of the lawn until the natural green bounces back after the summer heat.
How often should I water the lawn?
Summer – On average, 3 times a week for 30-45 minutes.
Spring/Fall – On average, 3 times a week for 20 minutes.
At what time should I water the lawn?
Any time between 2 and 7 am. The best time to water is 2 am.
When should I seed my lawn?
Spring:
- Wasatch Front – From mid March to the end of April
- Heber/Midway – April
- Park City – From mid April to mid May
Fall:
- Wasatch Front – Mid September to mid October
- Heber/Midway – September to mid October
- Park City – September
What kinds of seed should I use to seed my lawn
Each lawn is different, but most lawns in Utah require a Kentucky Bluegrass mix. This can be bought at any large home improvement store.
Do you aerate lawns?
We offer liquid aeration in the spring and fall
